Local Performance Indicators

From GPG

In 2003, an IPROW working group looked at devising local performance indicators for public rights of way work with the aim of developing standard measures against which authorities' progress could be recorded.

A key area the group considered was developing a method for definitive map work. A potential method was developed to the stage of being tested by local authorities to gauge its effectiveness for the wide variety of authorities across the country. However this has not yet occurred due to lack of funding required to trial the method.

A definitive map work indicator was discussed at the IPROW conference in 2007 with interest in forming a working group from many participants but limitations of time have precluded progress.

Below is an example of a performance indicator for Hertfordshire County Council's definitive map team.

Definitive Map Team Performance Indicator

Rationale: The Definitive Map (DM) Team have been set a target of DM cases to turn over each year, based on nine cases per officer per year. With a current team size of 6.5 officers* this gives a target of 58 cases per year.

(*Half of one officer is taken up with Commons & Village Greens workload.)

A Performance Indicator is required to measure the team's work towards this target each quarter. This needs to adopt a common sense approach and to be expressed in layman's terms.

The team receive 'Applications' and open 'Case Files'. These are prioritised using the three key principles and Good Practice Guidance and graded according to their complexity, difficulty and sensitivity.

Definition: (includes all EMOs, PPOs, DEDs, CREs, LEMOs & VGs).

Case investigated and decision made for No Order = 1

Case investigated and Any Order Made = 1 (so 1 case, with 3 orders made = 3)

VG Case investigated and taken to Committee = 1

Total annual return = sum of the above.

updated by Rosalinde Shaw/Richard Cuthbert, May 2008